This policy was last updated in December 2023.
The purpose of this Policy is to let you know how we collect, use, store, share, retain, transfer and process your Personal Information. This policy also describes your choices and rights with respect to your Personal Information and how to exercise those rights. “Personal Information” is any information relating to an identified or identifiable individual.
We may amend this policy from time to time. We encourage you to review this policy periodically, as changes will be posted on this page. If we make any material changes to this policy we will provide a prominent notice. If you do not agree with this policy, you should not use our Websites, products or services.
“What Personal Information we collect”
We collect various types of information depending on how you interact with us.
Personal Information you provide to us
If you fill out a contact form on our Websites that requires contact information such as submitting a request for information or products and services, we will collect and process that information to provide you with the communication, products or services. These types of Personal Information may include
Personal Information collected when you visit our Websites
Unless otherwise noted in this policy, we act as the “controller” of personal data that we collect and process.
We collect Personal Information from you when you visit our Websites or use our products and services. Some of this information is provided by you and some is collected automatically. We collect Personal Information in the following ways:
“How we use your information”
We process your Personal Information for the following purposes:
“The legal basis for collecting and processing information”
We use the following legal bases for collecting Personal Information:
“How we share information”
We share Personal Information with our affiliates and partners, as needed to provide our services. We share Personal Information with service providers such as vendors we use to operate our Websites and provide our products and services.
Our vendors and service providers are not permitted to use your Personal Information for any other purpose than to provide contracted services. Vendors are not permitted to use your Personal Information for their own marketing, and are not allowed to share your information for marketing purposes.
We may share Personal Information in response to a legal summons or subpoena, or if required by law enforcement agencies.
“How long we retain your information”
How long we keep Personal Information that we have collected depends on the type of information and the purpose for which it was collected. After a reasonable period of time or the completion of the purpose for which it was collected, we will either delete or anonymize Personal Information.
We retain Personal Information where we have an ongoing legitimate business purpose to do so, for example to resolve disputes or to comply with ongoing legal obligations.
We retain your Personal Information for as long as it is needed to provide our services to you and to fulfill our legal obligations and for a reasonable period of time after such services are completed.
Cookies are small files stored on your web browser when you visit our Websites. Some cookies last only as long as you remain on the website. Others, called “persistent cookies” may be stored for longer periods of time. These cookies can make browsing easier by storing your password or your preferences regarding how you use the website. Cookies collect information such as the IP address of your computer, your browser settings, and information about how you use the website. Your general location may be estimated from your IP address. Some cookies track users’ activity on our Websites, apps, and services in order to deliver personalized advertising to you on this and other websites.
If you would like to opt out of cookies, you may change the settings on your web browser to reject or delete cookies. You may also find more information about cookies, including how to opt out of interest-based advertising, at cookiesandyou.com.
“Your rights regarding access to and control over Personal Information”
If you reside in the European Economic Area (EEA) or the United Kingdom (UK), you may have the following rights with regard to your Personal Information:
Data Protection Commission
21 Fitzwilliam Square
South Dublin 2 D02 RD28
If you wish to exercise any of these rights, please refer to the “Contact us” section of this policy. “Data Protection Representative” We have appointed DataRep as our Data Protection Representative in the European Union so that you can contact them directly in your home country. DataRep has locations in each of the 27 EU countries, the UK, and Norway & Iceland in the European Economic Area (EEA), so that our customers can always raise the questions they want with them.
If you wish to raise a question regarding your personal data or otherwise exercise your rights in respect of your personal data, please refer to the “Contact us” section of this policy. “International Data Transfers”
We take appropriate safeguards to ensure that Personal Information remains protected wherever it is transferred.
When Personal Information is transferred from users residing in the European Union to our servers, partners, or vendors located in non-EU countries where there may not be an adequacy opinion issued with respect to that country, we make use of the GDPR Standard Contractual Clauses, the UK Addendum or the ASEAN Model Contractual Clauses, as well as additional safeguards where appropriate.
We take all reasonable steps to protect the information we receive from you from accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access. We have put in place appropriate physical, technical, and administrative measures to safeguard and secure your information, but no security measures are perfect. the risk of a data breach is possible.
“Automated decision making and profiling”
We do not perform any solely automated decision making or profiling.
We do not knowingly collect or solicit Personal Information from children under age 13 without parental consent, unless permitted by law. If we become aware that we have collected Personal Information from children under the age of 13 without parental consent (or as permitted by law), we will delete it. If you believe that a child may have provided us with Personal Information without such parental consent, please contact us.
California consumers: We will not sell the information of California consumers who are 16 years old or younger unless we have prior parental authorization. If a California consumer is under the age of 13, a parent or guardian must consent to the sale of such minor’s Personal Information. If the California consumer is between the ages of 13 and 16 years old, the minor may consent on an opt-in basis to the sale of their Personal Information.
EU residents: We do not collect or process Personal Information of data subjects in the EU under the age of 16 without explicit consent from a parent or guardian.
Unless specifically requested, we ask that you not send us, and you not disclose on or through our Websites or otherwise to us sensitive Personal Information unless specifically requested by us or required by law.
“How to contact our Data Protection Representative”
If you wish to raise a question regarding your personal data or otherwise exercise your rights in respect of your personal data, you may contact our Data Protection Representative by
If your request is not valid under applicable law, repetitive or excessive, we may charge you a reasonable fee. We may also request additional information from you in order to verify your identity before processing your request.
For other non-privacy related communications, please use our contact form at https://looms.cloud/.
“Information for California Residents”
The California Consumer Privacy Act (CCPA) applies to information collected from California residents. Residents of California have the following rights with regard to their Personal Information:
The categories of Personal Information we collect is described above in the section entitled ” The Information We Collect”. California residents may submit a verifiable request regarding the information collected, the types of sources from which Personal Information is collected, the purposes for which information is collected, and the specific Personal Information collected about them.
California residents may request a copy of their Personal Information in a format that can be transferred to another person or entity.
We may not discriminate against you if you exercise your privacy rights.
You may be asked for more information in order for us to verify your identity when you make a request. You may exercise your rights by
We do not sell Personal Information to third parties (pursuant to California Civil Code Sections 1798.100-1798.99, also known as the California Consumer Privacy Act of 2018.
The “What Personal Information We Collect” section lists the categories of Personal Information we have collected in the preceding 12 months.